Terms of service
OVERVIEW
Welcome to SOLARA. The terms “we”, “us”, and “our” refer to SOLARA. SOLARA operates this store and website, including all related information, content, features, tools, products, and services to provide you with a curated shopping experience.
These Terms of Service describe your rights and responsibilities when using our website and services.
By visiting or purchasing from SOLARA, you agree to these Terms of Service and our Privacy Policy.
--------------------------------------------------
SECTION 1 — ACCOUNT & ACCESS
By using this website, you confirm that you are at least the age of majority in your place of residence.
You are responsible for maintaining the security of your account information and activities.
--------------------------------------------------
SECTION 2 — PRODUCTS
We strive to display product information accurately. However, actual appearance, color, and results may vary.
All product descriptions may change without notice.
SOLARA reserves the right to discontinue products at any time.
--------------------------------------------------
SECTION 3 — ORDERS
SOLARA reserves the right to refuse or cancel orders at our discretion.
Orders cannot always be modified after processing.
Refund eligibility follows our Refund Policy.
--------------------------------------------------
SECTION 4 — PRICING
Prices may change without notice.
Shipping fees, taxes, and duties may apply depending on destination.
Customers agree to provide accurate payment and shipping information.
--------------------------------------------------
SECTION 5 — SHIPPING
Delivery estimates are not guaranteed.
SOLARA is not responsible for carrier delays, customs delays, weather disruptions, or circumstances beyond our control.
--------------------------------------------------
SECTION 6 — INTELLECTUAL PROPERTY
All website content including images, text, branding, logos, graphics, and design belong to SOLARA unless otherwise stated.
Unauthorized use is prohibited.
--------------------------------------------------
SECTION 7 — THIRD-PARTY SERVICES
Our website may contain third-party links or tools.
SOLARA is not responsible for external websites or services.
--------------------------------------------------
SECTION 8 — PRIVACY
Personal information collected is handled according to our Privacy Policy.
We do not sell customer personal information.
--------------------------------------------------
SECTION 9 — FEEDBACK
By submitting reviews, suggestions, or feedback, you grant SOLARA permission to use them for service improvement and marketing purposes.
--------------------------------------------------
SECTION 10 — PROHIBITED USE
You agree not to misuse the website, violate laws, distribute malware, commit fraud, or abuse services.
--------------------------------------------------
SECTION 11 — TERMINATION
SOLARA may suspend or terminate access to services at any time if Terms are violated.
--------------------------------------------------
SECTION 12 — DISCLAIMER
All products and services are provided “as is”.
Individual hair results vary depending on hair condition, routine, and usage.
--------------------------------------------------
SECTION 13 — LIMITATION OF LIABILITY
SOLARA is not liable for indirect damages, losses, or delays arising from product use or shipping issues.
--------------------------------------------------
SECTION 14 — GOVERNING LAW
These Terms shall be governed by applicable laws where SOLARA operates.
--------------------------------------------------
SECTION 15 — CHANGES TO TERMS
SOLARA reserves the right to update these Terms at any time.
Continued use of the website constitutes acceptance of changes.
--------------------------------------------------
SECTION 16 — CONTACT
Questions regarding these Terms may be sent to:
support@solarabotanical.com